Frequently Asked Questions

General

This is when we discuss your concerns, gather your medical history, and establish goals for counselling, therapy, or assessments.
Yes, we can direct bill most major insurance companies.
Alternatively, we can provide a receipt that you can submit to your insurance company for reimbursement based on your plan's coverage.
We strive to make our services as accessible as possible, because we don't want financial status to be a barrier to mental healthcare. Our clinic offers low cost counselling as an alternative to standard therapy sessions. Payment plans or other options may be available on a case-by-case basis at our discretion. Please contact us if we need to discuss your situation further.
Please contact us, to book a free 15 minute consultation. One of our team members will reach out to you directly to schedule session times, and any necessary follow-ups.
The clinic is located at #201, 5108-50 Street in Eckville, Alberta. A map and detailed directions can be found on our contact page.

We charge $60 per session. Please note there is LIMITED AVAILABILITY for these sessions, and they're done at our discretion.
They're typically 50 minutes, but the time can vary depending on the type of therapy and individual needs.
They are provided by a student who is completing their clinical training, and are supervised by a licensed practitioner.

There is no waitlist, but our clinic is not currently taking new clients for therapy at this time.
They're typically 50 minutes, but the time can vary depending on the type of therapy and individual needs.
At our clinic, counselling services are provided by a student who is completing their clinical training, and supervised by a licensed practitioner. They will typically work best for those who are looking for short-term solutions or have financial limitations. Because services are being provided by a student, we are able to offer sessions at a low cost. It also means that the practitioner providing the counselling may change, as students complete their practicum hours.
Therapy services are provided by a certified registered psychologist. These sessions may provide short or long-term solutions depending on individual need. Once you begin sessions with your psychologist, you will continue to see the same practitioner for the duration of your therapy at our clinic?
Therapy services are provided by a registered psychologist.

It focuses on respecting neurodiversity, by acknowledging that everyone experiences the world in a unique way. Rather than solely focusing on deficits or impairments, we strive to highlight strengths, abilities, and talents while addressing any challenges that present. You read more in our blog.
As our services are tailored to each individual, it is difficult to give an exact time frame to completion. You can expect multiple sessions, including: consultation, testing, feedback, and follow-up.
We provide assessments for children ages 3+ and adults of all ages.